Painfully Slow and Incredibly Frustrating

No, it’s not the new Jonathan Safran Foer novel, it’s my internet and email issues since Fairpoint is finally making the Verizon-to-Fairpoint conversion. Or attempting to. I’m all caught in the crossfire, as are many others, it seems. My internet connection is veeeerrrrrry slow 90% of the time, and I can receive emails but can’t send them. So if you’ve emailed me recently, I probably did get it, but this is explaining why you have not received a reply from me. Sorry.

I called Fairpoint and they actually have a message saying, “Due to the high call volume, we can’t take your call.” Thanks. I guess it’s better than waiting on hold for hours. I am “live chatting” (i.e., having some kind of private online chatroom discussion) with a Fairpoint tech support person right this minute, and while he may be “live” he also appears to be “asleep” since I am doing the dishes and taking out the garbage in between what are certainly wildly unique questions of mine like, “What should my email settings be?”

Comments (1)

  1. Clog February 5, 2009 at 10:48 am

    I was surprised one morning when I immediately got a person on the Fairpoint tech support line. The only trouble was that I could not understand him — and he was not foreign — spoke ninety miles an hour and was borderline illiterate.

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